ValueManager™ Products

ValueManager™ is our core product. It is a Web-based enterprise solution that combines advanced algorithms and an innovative data base architecture with clients’ requirements and specific business processes to enable end users to analyze massive amount of data and make accurate and predictive decisions. The Insurance Division of a Fortune 100 company is using the solution to fuse and analyze large, dynamic and disparate data from the Web, from Direct Mail (DM), from Direct Response TV (DRTV), from Affinity programs with major corporate partners as well as from other sources to help the company reduce operating expenses in its Customer Service Centers and increase the ROI of its multi-million dollar marketing programs.

The company is actively involved in innovation to develop new solutions that address and meet the critical requirements of its customers. Reveal Analytics is a past recipient of a competitive Small Business Innovation Research (SBIR) grant from the National Science Foundation (NSF) to develop visualization tools for large, time-varying and high-dimensional datasets to enable decision makers in many areas to make timely and automated decisions to reduce risk on a predictive basis. The underlying tools and components of the technology make ValueManager™ an appropriate solution for problems in many areas, including Homeland Security, Intelligence, Defense, Health Care, mHealth (mobile Health), Financial Services, Investment, Energy, Retail, Communications and Media.

Reveal Analytics has developed another product called IntelliCoach™, a Web-based enterprise solution that leverages advanced algorithms to analyze massive amount of data and make automated recommendations to improve operational performance. The software was deployed at APAC, a global customer services provider to reduce training costs in its customer service centers. The application analyzes data that is collected while Customer Service Representatives (CSRs) are talking to consumers and uses advanced algorithms to provide timely and individually targeted training guides in-between outbound calls on the monitor screens to help CSRs improve their communication and sales skills, provide better customer service and increase sales productivity. This remote monitoring application allows managers in customer service centers to significantly reduce the ratio of supervisors to CSRs, to reduce operating costs and to increase the operational efficiency and effectiveness of the customer service centers.